External correspondence practice

Hey guys it is Casey back here again with yet another post where today I am in English with a letter regarding a customer complaint. Basically I have had to write a letter in response to a customer complain and this is what I have made so I hope you all enjoy.


The-Department-Store
335-337 The Parade
BeachTown
Auckland 1111
Ph: 09 889 8899
web:thedepartmentstore.com.nz

Dear Mr Sampson

Thank you for your email on (3rd May 2016). We are very sorry for the way you were treated by our staff.

We do not accept this behavior from our staff. The staff member in question has been given a formal warning because of this. They have also been given further customer service training to help prevent this from happening in the future.

Included with this letter is a $50 voucher that can be spent in any department of our store. We hope that you consider shopping with us again in the future.

Kind regards,
Rebecca Smith
Manager-Footwear
The Department Store

Anyways I hope you all enjoyed this post and my beautiful writing yet again and I will see you all in the next post, bye bye

Art 2020 term 3 update

Hey guys it is Casey back here yet again with yet another post and sorry for it being so long since the last post but I just have not been needing to do it until today so what I am doing is just an update here is art as we head into term 3

This here is my current progress for my folio and I have my logo done with only two characters to design along with a poster and debut cover.
For context, this is meant to be a comic book company like DC and MARVEL.

My current next step is character designs where I am having a dragon and a man and I am currently working on the dragon as you can see in the bottom left of the panel. I will make face on versions of all of those concepts and then I will have a page of various poses and a final design to finish it off.

I will do the same for the man which will then complete the character creation section of the brief that I have set myself.

This is my checklist as I see that I have done throughout the year.

In terms of what is working and what is not, I find that my plan of how to present this that I have in my mind is working so far with it being concept, iterate, and final.
The stuff that is not working for me is practically non existent as I cant think of anything that is not working in the moment of writing this so I am not to worried as of yet.
My next step right now is to finish off the dragon concepts by the end of this week to next week so I can get on with drawing the human character for my design folio.

Anyway I hope you guys enjoyed this post and I shall see you all in the next post bye bye.